You should care about overspending because you’re doing it - and by no small margin.
Are your waste “services” really serving you?
Most of the folks we talk to would answer a big fat “no!” If you’re like them, your haulers can be impossible to deal with, and can leave you feeling overwhelmed and frustrated.
A lot of people get to the point where they’d rather play in traffic than have to keep dealing with their waste haulers. But they don’t know what to do.
Just a few months ago, one of our clients got an unwelcome surprise. They got their hauler invoice for the month and found that their service rates had increased not 9, not 90, but by 900%!
As you can imagine, they were somewhat less than thrilled.
They didn’t have any service or equipment changes. In fact, nothing had changed.
And yet here they were.
We’re serious about finding savings for our clients. So our waste audit process is exhaustive. They show every aspect of a client’s waste spend, and they show us how where to look for savings.
We know that the more thorough the audit, the more peace of mind you’ll have.
Let’s take a few minutes to talk about what our audit process looks like, why it’s unique, and why it’s reliable.
Suppose you’re driving a long one day and out of nowhere you hear a loud noise from your engine. Do you stop? Or do you keep driving?
You may not a car professional, but you can tell the difference between normal engine sound and an unusual sound.
A basic waste audit operates on this exact principle - you may not have experience in the waste industry, but with some common sense you can figure out if your waste management process is off track.
There comes a point in every dealing with a hauler where you are done. Maybe it was when you’ve called for the hundredth time only to wait on hold for half an hour. Maybe it was when you found garbage strewn about your site after pick-up. Or maybe it was when they raised prices unannounced for the second time this year.
No matter how you’ve arrived at this point, you know that there has to be a better way. And there is!
Say you’re at Thanksgiving, and your sweet great-aunt Hilda offers you a piece of her legendary pumpkin pie. Of course, you say yes.
But instead of bringing you pie, she brings you a plate full of green bean casserole. Would you be happy?
Of course not.
Unfortunately, this describes a lot of people’s experience with their waste hauler contracts. You thought you were getting a good thing! But you ended up feeling tricked.
Sometimes, it can seem like the waste industry is just one big headache. Contracts are difficult to get out of. Pick-ups are often late, or missed completely. Expensive haulers get away with being paid even more. Ultimately, you can end up overpaying by thousands of dollars as the years pass.
Your disposal services are likely not really serving you.
But you can fix that, starting today.
You probably know something is off with your waste disposal. Your waste spend is too high, and prices seem to keep increasing. Your haulers are difficult to work with and provide less than stellar service.
You know something is wrong; you just don’t know what to do about it.
Starting today, you can find relief from your waste worries. You can remedy and even prevent them.
No one buys a car and hopes that it will make transportation harder! No buys a steak dinner and hopes they will leave hungrier than when they got there. And no one hires a waste consultant and hopes that their waste management will become more frustrating.
Ask these five questions, and you’ll quickly know whether a potential consultant is a good fit for your company.
You know what most haulers thrive off of? How they really make their money?
Your ignorance about what they do.
But you know what? You have every right right to know how you’re being charged for your waste services. We really believe that knowing things like how haulers calculate their operational costs is vital for you as a decision maker.