This article is part of a series on our savings process. You can read more about our six step process here!
It’s not enough for us to simply find you savings. We make sure those savings are protected.
Say we reduce your waste by 20%. We renegotiate your contract with better rates, and completely eliminate your fuel, environmental, and regulatory surcharges.
In order to make sure you’re getting the full effect of our efforts, we continually monitor all invoices. There are three reasons why this is so important:
Vendor make billing mistakes
You don’t need the added burden
Vendors need accountability.
A lot vendors aren’t out to get you. They’re human too - and mistakes happen. By having a third-party review invoices, we ensure that you continue to get the best rates possible.
Vendors make billing mistakes
We’ve seen it in almost every state, in every industry, and with utility, telecom, and waste disposal services providers. Vendors make billing mistakes about 10% of the time - and that adds up fast!
We recently worked with a client who had about a dozen hotels in the midwest. They had recently signed a new contract that prohibited regulatory fees on their waste disposal expenses. They weren’t ever supposed to be charged this fee. But guess what? They were. It happened over and over again on their invoices for months. And they had no idea they were overpaying.
We documented the exact amount of overcharges and the months they occurred, then presented it to the vendor. They couldn’t deny the charges or what the contract stipulated. So they agreed to provide several hundred dollars in credits.
This client would still be overpaying if we hadn’t stepped in. These charges could have gone on for several more years, and no one would have been the wiser.
This brings us to the next point - this overcharge wasn’t the client’s fault!
You and your staff don’t need the added burden of invoice monitoring
You and your staff often simply don’t have the time to devote to monitoring your invoice. Very few companies have the necessary resources. It’s one of those things that can easily get lost in the sight of more urgent tasks.
Invoice monitoring can be time consuming. It requires an eye for detail, and a familiarity with your contract stipulations and invoice history.
And even when errors or mistakes are found, it often takes even more time to rectify the situation. Remember the debacle we recently had when one of our client’s waste invoices increased 900% in one month? That took several months to resolve. Our staff was relentless in rectifying the situation - but it took a lot of time on the phone.
We’re accustomed to solving these kinds of errors. So when the time comes, we don’t hesitate to fight these discrepancies on your behalf. Whether it’s a waste removal vendor, a telecom provider, or a utility service, we know the lay of the land.
Your time is valuable - protect it by letting us run interference on your behalf.
Vendors need accountability
What’s the point of making cost-cutting changes to your utility management, for instance, if those changes aren’t permanent? If your vendor agreed to standardized pricing, but then kept charging you at your old rate, that would quickly become a problem!
We can’t say it enough: vendors are human, too.
They’re going to make mistakes on your bill. So they need accountability. They need us to look over and verify charges - and they need us to make sure they’re abiding by your contract.
Don’t leave your savings security to chance!
Your savings need to be protected. Your waste management process needs to be secured.
We’re proud to help you stop overspending - and we’re invested in making sure you don’t ever overspend again.
Our process has served hundreds of companies nationwide. And it can absolutely work for you. Companies in every industry are benefitting from our services - why not join them?
Sign up for a quick, informal consult with our CEO Tyler Brunson. He’ll shoot you straight on how our services could benefit you, your company, and your bottom line.