If you’re like most companies right now, you’re either are having or have recently had staffing shortages.
With so many businesses closed down or operating for limited hours, many employee’s positions were either eliminated altogether or reduced in scope. Unemployment nationally has decreased since April of this year, but the economy (and the workforce) is still trying to recover.
Even if you haven’t struggled with staffing issues, you and your team may likely find yourself stretched thinner than you were before. There may not seem like there’s enough people to address issues or complete routine tasks.
So how can you free up some of your staff’s time? Or, to put it another way, how can you help them make the most of the time they have?
Consider delegating waste management and service issues to a waste expert. This will help your staff:
Free up some of their time each month
Focus on more urgent priorities
Protect their time in the future
With many business still trying to maintain equilibrium, offloading the unnecessary tasks your staff have to handle could be one of the best choices you make during this on-going pandemic.
Bringing in a waste expert can free up your staff’s time.
Waste problems can be difficult to see and solve. Not every waste issues is immediately apparent - some may be lurking on your invoices, unnoticed. It takes a certain amount of expertise and experience to find them.
On top of that, it can take dedication and time to completely resolve them. Waste haulers are, unfortunately, not known for their customer service. We find that it can take repeated calls and emails to get an issue addressed depending on the hauler. We also have found that it’s sometimes necessary to escalate an issue through management if issues are not resolved. We keep contact information on hand so that if this happens, we know who to call.
All of this takes time that your staff likely doesn’t have right now.
If your staff are already struggling to get done everything they need to accomplish, they need fewer things to do, not more.
Delegating all customer service issues to industry experts like us ensures that your staff’s time is not needlessly consumed.
Help your staff use their time effectively.
Without having to resolve hauler customer service issue, your staff can devote more of their time to other more urgent priorities.
After all, your likely weren’t hired to manage haulers. They have other things to do that are more important than spending hours on the phone trying to get your waste vendors to clean up a mess, or to come back once more and pick up trash at a forgotten location.
One other consideration: during the pandemic, your staff may have taken on other additional responsibilities. They may be devoting more of their time to other projects, giving them even less time to take on administrative or vendor issues.
As employees struggle to juggle different tasks, you may find that you may be called in to help. You may need to fill in a shift here and there. You may have to jump in on projects to aid them to completion. You can protect your time by protecting your staff’s time.
Freeing up some of your staff’s time will allow them to focus more on critical responsibilities; not secondary ones. In a season when everyone is stretched thin, delineating between priorities is a absolutely necessary.
Support your staff (and protect your own time) by delegating waste issues to industry experts who have your best interest in mind.
Protect everyone’s time now and in the future.
You don’t know what waste disposal problems you may have down the road. You may need to make immediate or significant changes to your waste service schedule, or you may have a massive billing error. Navigating these issues with your hauler will almost certainly take up your time or your staff’s time. But it doesn’t have to.
Regardless of what happens, you can rest assured that you can continue protecting your time by having a waste ally on your side. Delegating waste issues to an expert will ensure that no matter what issues arise in the future, you’ll have a dependable source of support to address them.
Protect your staff by getting a waste review. It’s a dependable, proven way to protect your time, your staff’s time, and ultimately, your bottom line.
How could a waste review protect your time? Let us know in the comments below!